I used think Wired would care about their customers. So when I get the first unsolicited e-mail from them not relating the subscription I had at the time, I asked to be unsubscribed from their e-mail address and assumed I'd be respected. I must've been, because I don't remember getting another spam while I was subscribed.
At some point, I got bored of Wired and unsubscribed from the magazine. Sometime after that I got a spam from them (not relating to my subscription at all) and asked to be removed from their e-mail list again. And then I got another. And asked again. This wasn't enough to bother me. Since I used to be subscribed, I figured they were just confused and assumed that this'll be the last I hear from them.
I was wrong. When I got the following e-mail from them, I got a bit irritated.
There also was an HTML version of the e-mail with some images and clickable links.Date: Tue, 8 Jul 2003 10:00:00 -0700 From: WiredTo: *** Subject: We Miss You! Get WIRED Again! Dear ***: Your subscription to WIRED is coming to an end. Reply immediately for reinstatement. The future won't wait. Neither can you. Don't miss a single issue of the people, companies, technology and ideas transforming the way we live. Click on the link below to renew today! https://w1.buysub.com/servlet/ORGateway?cds_fn=712WIR2329T If you do not wish to receive future mailings regarding your subscription, please forward this message to: mailto:[email protected] and type in 'unsubscribe' in the subject line and your name and adress in the body of the email. Second Effort 12/12
And so I replied:
And they sent me a nice courteous reply. (Thank you Shay!)Date: Tue, 8 Jul 2003 11:12:35 -0700 (PDT) From: *** To: [email protected] Subject: unsubscribe Stop spamming me. I'll never subscribe to your magazine again. I've unsubscribed countless times, and you ignore me. I will be bad mouthing you to my friends.
So I provided the information they asked for:Date: Thu, 10 Jul 2003 11:49:06 -0500 From: [email protected] Reply-To: [email protected] To: *** Subject: Re: unsubscribe We checked our files and have been unable to locate your subscription. In order to correct this situation, please provide us with any previous name and address as well as current name and address information and we will process your cancellation request. If you need further assistance, please use the reply with history feature to include all previous correspondence because we have several customer service representatives answering messages. Wired Shay
And received a nice reply saying that I'd be unsubscribed and explained what the trouble probably was that I got a few spam messages I didn't want.Date: Thu, 10 Jul 2003 09:56:25 -0700 (PDT) From: *** To: [email protected] Subject: Re: unsubscribe When I had a subscription, it was probably under my name (***) or it could have been my dad's (who bought the subscription for me) (***). My address at that time was: *** Thanks for the help, Mark
(Somehow Shay turned into Stace. :)Date: Mon, 14 Jul 2003 09:11:16 -0500 From: [email protected] Reply-To: [email protected] To: *** Subject: Re: unsubscribe You may receive some advertising mail because the lists are rented in advance of the mailings, but be assured that your name has been removed from future advertising lists. If you need further assistance, please use the reply with history feature to include all previous correspondence because we have several customer service representatives answering messages. Wired Stace
At this point, I was happy.
Little did I know that two months later it would start all over again. They sent me another spam!
Again, there was also an HTML version of the e-mail with some images and clickable links. This is the text version.Date: Tue, 23 Sep 2003 05:48:02 UT From: WIRED MagazineTo: *** Subject: WIRED Gadget Lab [Sept 23, 2003] WIRED GADGET LAB [SEPT 23, 2003] ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Welcome back to Wired magazine's Gadget Lab, the newsletter that dishes on the latest tech toys. Last week's launch was amazing -- thanks for all the positive feedback. Tony, we're as psyched as you are; Mahdi, we're tweaking the images so you'll be able to check out everything. And Paul, thanks for the constructive criticism on our use of outdated slang, but we think it's still totally gnarly to say "the bomb." It's been crazy here at the office. We're knee-deep in prototypes and demo units as we ramp up Wired Tools, December's holiday gift guide. We're also hard at work on January's Wired Homes, a look at the latest in digital domesticity. You'd think all that would have us burned out on gadgets, but this week's Lomo camera, super-prolific CD burner, and Wi-Fi sniffer are keeping our technolust insatiable. -- Chris Baker and Sonia Zjawinski Remember to forward this newsletter to all your buds, and drop us a line at [email protected]. ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Smart ID WFS-1 Wi-Fi Sniffer [ RETAIL: $28 ] Waving my laptop around while searching for 802.11b access got old fast. So Smart ID's affordable handheld Wi-Fi detector seemed like a godsend ... until I played with it. Strike one: It's tough to know when you've got a signal -- the red LEDs are hard to see in sunlight, and the unit lacks a beep or vibrate mode to alert you from your pocket. Strike two: There's no on/off switch; you clamp your finger down on an uncomfortable button for the duration of use. Ouch! Strike three: The antenna is highly directional, great for honing in on a known WAP but crap for sniffing out fresh hotspots. I had to wave the thing around, practically dancing the hokeypokey trying to track down new signal. And sadly, unlike some sniffers, the Smart ID doesn't indicate whether the access it finds is encrypted or open to freeloaders like me. -- Miriam Boon [ RATING: 3/10 ] [ smartid.com.sg ] Lomo Colorsplash Camera [ RETAIL: $75 ] Lomo knows how to have fun with photography, and the new Colorsplash is no exception. The 35mm shooter's supersized flash has a rotating color wheel that changes the bulb's hue. Two of the four filters can be switched out, and the camera comes with 12 more for a variety of effects. Unfortunately, replacing them was difficult, even for a total genius like me. After a few hours of poking, crinkling, and sliding, my buddy Sean finally got the suckers in place. It was worth the pain -- the effects are crazy! The flash is just bright enough to cover the foreground with a tint, so you can frame a purple dog against a regular-toned background. Other trippy tricks: Tape one gel over the lens and use another on the flash for psychedelic shots, or click to the long-exposure setting and make lights bleed. -- S.Z. [ RATING: 8/10 ] [ www.lomography.com ] Kanguru Autoloader 100 CD Burner [ RETAIL: $1,600 ] I run a small record label, and my publicity budget is limited (read: nonexistent). Yet it's impossible to build buzz without sending promotional CDs to radio and press, so I could really fall for Kanguru's Autoloader to mass-burn CD-Rs. Because it's a stand-alone unit, I don't need to fiddle with any computer equipment. I just insert my master and a spindle of blank discs, press Start, and four hours later I've got 100 perfect promo copies. Although the Kanguru's sticker price might seem high, consider that each factory-pressed CD costs about $1.75 while blank discs run about a quarter. This powerful machine is perfect for a wannabe music king like me -- and for those annoying folks who pass out CD-Rs of their favorite holiday music. -- Eric Steuer [ RATING: RATING: 9/10 ] [ kanguru.com ] ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Get 1 full year of WIRED magazine for just $10 PLUS the exclusive downloadable WIRED Arcade FREE! https://w1.buysub.com/servlet/OrdersGateway?cds_mag_code=WIR&cds_page_id=1264&cds_response_key=IERNWENL Give the gift of WIRED magazine and get a FREE gift for yourself! https://w1.buysub.com/servlet/GiftsGateway?cds_mag_code=WIR&cds_page_id=1267&cds_response_key=GERIWENL ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: More hot and cool gadgets from WIRED's October issue: > Drink in the DIY genius of tricked-out PCs. http://www.wired.com/wired/archive/11.10/makeover.html > Go high with our look at unmanned combat jets. http://www.wired.com/wired/archive/11.10/start.html?pg=12 GIZMODO REPORTS: Sony Ericsson accidentally reveals the P810 > Someone digging around on the Sony Ericsson site found a Flash presentation for the still-not-officially-announced successor to the P800 PDA phone, the P810 (also known as the P900). The file quickly disappeared from the site, but not before some screen captures were nabbed. http://www.gizmodo.com/archives/008894.php#008894 Sunglasses that record everything > Researchers at one of HP's labs in England have come up with a prototype of a pair of sunglasses with an embedded digital camera. The specs dump the thousands of digital images they capture to a PC or handheld at the end of the day, and special software filters out the good from the bad. http://www.gizmodo.com/archives/008892.php#008892 Get more gadget reports at Gizmodo.com. ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Did a friend forward this to you? Click below to receive Gadget Lab each week. http://www.subscriberdirect.com/wired/wired_signup/signup.cfm Having trouble viewing Gadget Lab? Read the current newsletter (images included) and previous issues on Wired.com. http://www.wired.com/wired/archive/gadgetlab/20030923.html Not interested? Click below to remove yourself from the Gadget Lab distribution list. http://unsub.dcswx.com/cn/gadget_unsub/?email=***&cid=52&lid=10 You have received this newsletter because you agreed to receive email materials from Wired magazine. If you would like to remove yourself from the Wired Gadget Lab mailing list, please click the above Unsubscribe link, or if you prefer, send your request by email to [email protected], or by mail to Privacy Administration, Advance Magazines, 1313 Market St., Wilmington, DE 19801. Privacy Policy http://www.wired.com/wired/archive/gadgetlab/privacy.html Copyright 1993-2003 The Conde Nast Publications Inc., All Rights Reserved.
I followed the unsubscribe link. And then I e-mailed them too:
And they send a nice apology an assure me again that I won't be contacted anymore.Date: Mon, 22 Sep 2003 23:06:44 -0700 (PDT) From: *** To: [email protected] Subject: Re: WIRED Gadget Lab [Sept 23, 2003] I would like to express ONCE AGAIN my discontent with receiving these unsolicited e-mails from you. I had contacted wired customer support back in July and was assured by "Stace" that my name was removed from all mailing lists. -Mark
Date: Tue, 23 Sep 2003 10:19:58 -0400 From: Privacy AdministrationTo: *** Subject: RE: WIRED Gadget Lab [Sept 23, 2003] I am responding to your email to Wired. I am sorry that you received an unsolicited email from us promoting Wired. I have removed your email address from the promotional file. Again, on behalf of Wired, I apologize for any inconvenience we have caused you. Privacy Administrator
Time passes. Six months later, it starts again:
Again, there was also an HTML version of the e-mail with some images and clickable links.Date: Mon, 5 Apr 2004 22:32:48 UT From: WIREDTo: *** Subject: Experience The Future at WIRED's NextFest! Come to WIRED NextFest and see what's next: Mars Rover, robots, flying cars, private space planes, homes of the future, fuel cell concept cars, unmanned aerial vehicles, future warrior battle gear, holograms, hyper-sonic sound beams, invisibility coats, and much more from leading visionaries and R&D labs worldwide. Experience seven pavilions filled with the most amazing technologies you've ever seen. WIRED NextFest is a celebration of innovation in transportation, design, communication, health, entertainment, security and exploration. Bold, inspiring, entertaining and smart, WIRED NextFest is the must-see San Francisco event of 2004! WIRED NextFest May 15-16 San Francisco Festival Pavilion at Fort Mason Center BUY TICKETS NOW: http://ct.dcswx.com/shire/cts?data=m=120;g=3E3611C9-782C-48D9-A942-063A1BEA6C0C;d=1;u=2154;c=14 WIRED NextFest presented by GE Sponsored by GM, HP, Motorola, T-Mobile and Yahoo!Search If you wish to be removed from this mailing list, please click here: http://unsub.dcswx.com/cn/wired_unsub/?email=***&cid=120&lid=15 [email protected] Advance Magazines, Privacy Administration, 1313 N. Market St., Wilmington, DE 19801
I clicked on the unsubscribe link, and again mailed them a nasty letter:
This never received a reply.Date: Mon, 5 Apr 2004 15:54:36 -0700 (PDT) From: *** To: WIREDSubject: Re: Experience The Future at WIRED's NextFest! Yet, again you've sent me an e-mail without my approval. The last time I complained, you wrote: On Tue, 23 Sep 2003, Privacy Administration wrote: > I am responding to your email to Wired. I am sorry that you received an > unsolicited email from us promoting Wired. I have removed your email > address from the promotional file. > > Again, on behalf of Wired, I apologize for any inconvenience we have > caused you. > > Privacy Administrator As I said last time, this is unacceptable. You claim you've removed me now three times, but still haven't. If it happens again, I'll post a web page describing this continuing saga. --mark
One month later, another one.
Of course, wired isn't smart enough to make an unsubscribe link that works! Click on it, and wait forever.. the server will timeout. Consistently.Date: Fri, 7 May 2004 22:11:49 UT From: WIREDTo: *** Subject: Experience The Future at WIRED NextFest! Experience the Future on May 15th and 16th at WIRED NextFest -- a mini world's fair showcasing over 100 hands-on exhibits and new technologies from leading inventors and R&D labs worldwide. On WIRED NextFest's Main Stage, performances and panels will feature a humanoid robot, space and undersea explorers, revolutionary minds, and entertainment visionaries. -Highlights include:Oscar-winning director Andrew Stanton, Finding Nemo -Daily performances by ASIMO-- the world's leading humanoid robot -A conversation between two pioneers in space and deep-sea exploration with NASA's Space Architect and Wood's Hole Director of Research-- led by WIRED's editor in chief, Chris Anderson -Highly anticipated film previews, including Fox Animation's Robots and Paramount Pictures' Sky Captain and the World of Tomorrow, plus Q & A panels with the films' producers and special effects teams -Space: A Revolutionary Vision- Chris Anderson, WIRED editor-in-chief, will lead a discussion on private space travel with John Carmack, the man who put Dennis Tito in space, and X-Prize Contenders -The Robot Next Door-- Leading robot builders will present our future, where robots will care for our homes, provide medical care, transport us from one place to another, and fight our wars. For more information on the Main Stage program, speakers and performances, visit the WIRED NextFest Schedule on hrttp://www.nextfest.net To buy tickets for WIRED NextFest, go to nextfest.net http://ct.dcswx.com/shire/cts?data=m=127;g=158B5EC7-31D0-42B8-8403-71141C7F81A1; d=1;u=2352;c=14 WIRED NextFest presented by: GE Festival Pavilion at Fort Mason Center (at the intersection of Marina Blvd and Buchanan) Free Parking at the Marina Middle School (Bay at Fillmore) Event Sponsors: GM, HP, Motorola, The Science Channel, T-Mobile Hot Spot, Yahoo! Search If you wish to be removed from the Wired mailing list, please click here: http://unsub.dcswx.com/cn/wired_unsub/?email=***&cid=127&lid=15 [email protected] Advance Magazines, Privacy Administration 1313 N. Market St., Wilmington, DE 19801
So now I'm going through with my threat. Please boycott Wired. Or sent them nasty e-mail telling them they should respect people's e-mail preferences more. And provide in that e-mail a link and an address that they can contact if they don't want to hear anything from you again. And if they reply, tell me nicely that you've removed them from your database. Wait a month. Then send them the e-mail again. Repeat.
P.S. All typeos in their e-mails are real, including the misspelling "adress" and the "hrttp" link.